STUPIDSID
1(a)
Define Total Quality Management and discuss briefly the various dimensions of Quality.
10 M
1(b)
Explain briefly the historical review of quality control.
4 M
1(c)
With a neat block digram, briefly explain TQM frame work.
6 M
2(a)
Define Leadership and briefly explain 12 behaviours or characteristics of a successful quality leader.
13 M
2(b)
Elaborate the seven basic steps to strategic quality planning.
7 M
3(a)
Who is Customer? Classify it.
8 M
3(b)
With a neat sketch, enumerate how a KANO MODEL helps in translating needs in to requirement.
12 M
4(a)
Explain Juran's Triology and with a neat sketch elaborate chronic waste and sporadic waste of quality control.
10 M
4(b)
Write short notes on the following: i) PDSA cycle ii) Kaizen.
10 M
5(a)
What is Why Why analysis? Briefly explain how it is used to analyse root cause of a problem on the process, with an example.
8 M
5(b)
With a neat sketch, explain the team generating creative ideas using and affinity diagram for scrambled ideas.
12 M
6(a)
Who developed Fish bone diagram? With a neat sketch, explain how cause and effect diagram are used to investigate the bad effect on the right side and root causes on the left of quality characteristics.
10 M
6(b)
Explain chance cause and assignable cause with a neat diagram. Elaborate control chart for process with control limits.
10 M
7(a)
List out the problems associated by the organization in making the commitment towards Total Quality.
10 M
7(b)
Write short notes on the following: i) Change Management ii) Six sigma.
10 M
8(a)
What is Concept Development? Explain QFD with a neat sketch using a case study.
12 M
8(b)
List out the tools used for Design verification and explain any one of it.
8 M
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